Effective Date: 31 October 2026
Website: https://bawaskar.com
Company: Bawaskar IT Services

Bawaskar IT Services (“Bawaskar IT Services”, “Company”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal data entrusted to us. This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard personal information in compliance with applicable data protection laws, including:

The Digital Personal Data Protection Act, 2023 (“DPDP Act”), India
The General Data Protection Regulation (EU) 2016/679 (“GDPR”), where applicable
Other applicable privacy and data protection laws

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

For the purposes of applicable data protection laws, Bawaskar IT Services acts as the Data Controller in relation to personal data collected through its website and services.

Contact Details

Bawaskar IT Services
Website: https://bawaskar.com
Email: hi@bawaskar.com
Phone: +91 90042 34907

2. Information We Collect

We may collect the following categories of personal data:

Information You Provide Directly

Name
Email address
Phone number
Company name
Job title
Billing and payment details
Information submitted through enquiry forms
Information provided when requesting support or consulting services

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Referral source
Website activity and usage logs
Cookies and analytics information

Business Information

We may collect business-related information required to provide IT services, maintenance, consulting, cloud solutions, cybersecurity services, software implementation, and technical support.

3. Lawful Basis for Processing (GDPR)

Where GDPR applies, we process personal data under one or more of the following lawful bases:

Consent

Where you voluntarily submit enquiries, subscribe to communications, or otherwise provide consent.

Contractual Necessity

Where processing is necessary to provide requested services, quotations, support, or contractual obligations.

Legal Obligations

Where processing is required to comply with applicable laws, taxation requirements, regulatory obligations, or lawful requests.

Legitimate Interests

Where processing is necessary for:

Website security
Fraud prevention
Service improvement
Customer relationship management
Business administration

Provided such interests do not override your fundamental rights and freedoms.

4. Purpose of Processing

We process personal information to:

Deliver IT services and support
Respond to enquiries and service requests
Prepare quotations and proposals
Manage customer relationships
Process payments and invoices
Improve website performance and usability
Monitor security and prevent unauthorised access
Comply with legal and regulatory obligations
Communicate service updates and business information
Maintain records required for business operations

5. Your Rights Under the DPDP Act, 2023

If you are located in India, you may have rights including:

Right to access information about your personal data
Right to correction and updating of personal data
Right to erasure of personal data where legally permissible
Right to withdraw consent at any time
Right to grievance redressal
Right to nominate another person to exercise your rights in accordance with applicable law

Requests may be submitted to:

Email: hi@bawaskar.com

6. Your Rights Under GDPR

Where GDPR applies, individuals may have the following rights:

Right of access
Right to rectification
Right to erasure (“Right to be Forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right not to be subject solely to automated decision-making

To exercise these rights, contact:

Email: hi@bawaskar.com

We will respond within the applicable legal timeframes.

7. International Data Transfers

Depending on the nature of services provided, personal data may be processed or stored in jurisdictions outside your country of residence.

Where required by GDPR or applicable law, we implement appropriate safeguards including:

Standard Contractual Clauses (SCCs)
Contractual confidentiality obligations
Security and data protection measures
Vendor compliance assessments

8. Data Sharing and Disclosure

We do not sell personal data.

We may share information with:

Service Providers

Third-party vendors assisting with:

Website hosting
Cloud infrastructure
Email services
Analytics
Payment processing
Technical support

Professional Advisers

Legal, accounting, compliance, and auditing professionals.

Regulatory Authorities

Government agencies, courts, law enforcement authorities, or regulators when legally required.

All authorised recipients are expected to maintain appropriate confidentiality and security protections.

9. Cookies and Similar Technologies

Our website may use cookies and related technologies to:

Remember user preferences
Improve website functionality
Analyse website traffic
Enhance user experience
Support website security

Where legally required, users will be provided with options to accept, reject, or manage non-essential cookies.

You may also manage cookie preferences through your browser settings.

10. Data Retention

We retain personal data only for as long as necessary to:

Provide our services
Fulfil contractual commitments
Comply with legal obligations
Resolve disputes
Enforce agreements

When personal data is no longer required, it will be securely deleted, anonymised, or archived according to applicable legal requirements.

11. Data Security

We maintain appropriate administrative, technical, and organisational security measures, including:

Access controls
Encryption where appropriate
Secure hosting environments
Backup and disaster recovery procedures
Security monitoring and incident management

While we strive to protect information, no transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

12. Data Breach Notification

In the event of a personal data breach, we will take appropriate measures in accordance with applicable laws, including:

Investigation and containment
Risk assessment
Notification to relevant authorities where required
Notification to affected individuals when legally necessary

13. Children’s Privacy

Our website and services are intended for business users and adults.

We do not knowingly collect personal information from individuals under 18 years of age. If such information is identified, reasonable steps will be taken to remove it promptly.

14. Third-Party Websites

Our website may contain links to third-party websites, products, or services.

We are not responsible for the content, privacy practices, security, or policies of external websites. Users should review the privacy policies of those third parties independently.

15. Grievance Officer (India)

In compliance with the Digital Personal Data Protection Act, 2023, grievances concerning personal data may be directed to:

Grievance Officer
Bawaskar IT Services
Email: hi@bawaskar.com
Phone: +91 90042 34907

We will endeavour to address complaints and concerns within the timelines prescribed by applicable law.

16. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, technologies, business practices, or services.

Any changes will be posted on this page with the updated effective date.

Contact Us

For privacy-related questions, requests, or concerns, please contact:

Bawaskar IT Services
🌐 Website: https://bawaskar.com
📧 Email: hi@bawaskar.com
📞 Phone: +91 90042 34907

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.